The Austin LIG is made up of IT Service Management practitioners and vendors who do business in the Greater Austin area. The group exists to provide commercial organizations and vendors of products and services with a forum in which to exchange and share experiences which will assist organizations in managing their IT services in accordance with the best practices embodied in the IT Infrastructure Library (ITIL®).
Mission Statement
itSMF USA Austin's Mission is to enable Central Texas organizations to achieve measurable operational excellence by introducing, delivering, promoting, and sharing IT Service Management global best practices on an ongoing basis.
Austin LIG News
- Congratulations to our April LIG meeting door prize winner, Randy Nepsund from Capgemini. Randy won a copy of the itSMF International publication "IT Tools for the Business when the Business is IT: Selecting and Implementing IT Service Management Tools".
- priSM priSM (Professional Recognition for IT Service Management) is open and accepting applications. Click here to learn about priSM or to download an application. A list of priSM credential holders is available in the priSM Registry.
Service Design and the IT Trifecta:
Project Managers, Technical Leads, and ITIL Process Managers
Tuesday, June 19, 2012
2:00 pm - 4:30 pm
Presented by
Robbin Trusty
ITSM Program Manager, Austin Energy
Click here to register
Don't miss out on the door prizes!
~ One set of ITIL Intermediate Capability Stream Handbooks ~
~ Tickets to itSMF Austin LIG night at the Dell Diamond ~
(Must be present to win)
Please note:
If you experience any difficulties registering for this event, please send an email to webmaster@itsmfaustin.org with a brief description of the problem so we can address the issue and get an accurate headcount for the meeting.
